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Reviews

Read what our customers have to say about our expert plumbing services.

Great Technicians

Great place, the technicians are good guys snd and very friendly, they always take the time to answer questions and dont mind giving tips,i will always go to them for all my plumbing problems
 

– Chip Drew

Speedy Service

Speedy service and plenty of availability to schedule a last minute appointment. The technicians that visited me were very knowledgeable and friendly. They were honest about water quality and cost of services. Very reasonable pricing and high quality work to back it. Highly recommend this plumbing company!
 
– Dan

Will use North Star anytime we need plumbers!

Rick and Brandon were our plumbers today very prompt, pleasant and did such a good job, were so pleased to have our problems fixed so expertly!!! Will use North Star anytime we need plumbers!!!! The office staff did great job organizing our appointment!~
 

– Shirley Harrod

Same Day Service

I’m very pleased with the work done. We had a leaky DIY job from the previous owners under the master bathroom sink. It was fixed quickly, professionally and left clean and nice. And they gave me some pointers on a few other issues that I can do myself. Very friendly and efficient. Will use again (though hopefully not too soon!). In the short while we’ve lived in Van Alstyne, it hasn’t always been easy to get someone to come up from McKinney or down from Sherman. They offered to come the same day I called. Would absolutely recommend for anyone – especially those in Anna, Melissa, Van Alstyne, etc, that feel they have limited options.
 

– Corey Farrar

Friendly and Honest

When we recently had a water leak my wife said we should “get those guys who came out last time”. She was referring to Rick and Brandon from North Star and I completely agreed with her. The water leak ended up being a huge ordeal for me and to save money I did most of the work myself. Rick and Brandon actually came out to my house while I was trenching to check on things. At no charge! Then when I finished a week later they came back out to hook up the new water line to the meter and to my house, charging me just for the brief time to do that work. They also gave me helpful pointers on things I should consider while I finished up. Their work is of highest quality, they are friendly and honest, and I would recommend them any day.
 

– Chad Smith

Timely and Knowledgeable

North Star Plumbing is always very timely and knowledgeable in their trade. I would certainly recommend Brandon and Rick!
 

– Sarah Andersen

Excellent Experience

I was very pleased with the professionalism of the technicians that arrived at my home. I have also referred these technicians and company to family members and they have been very pleased as well. Would highly recommend to others. Service and pricing is excellent .
I was very pleased with the professionalism of the technicians that arrived at my home. I have also referred these technicians and company to family members and they have been very pleased as well. Would highly recommend to others. Service and pricing is excellent .
 

– Jamie Brummer

Great Service

North Star Plumbing did a great job finding my leak issue and helping me get it resolved.
 

– Patrice James

Courteous and Thorough Work

On time. Called when on the way. Courteous. Excellent repair. Will call again
 

– Dawna Schwalm

Friendly and Reasonable

North Star Plumbing was awesome! I called them at 2:00 pm I had the good fortune that they had a crew nearby! They arrived in about 20 mins, diagnosed the problem and were finished by 2:45 pm! They were very friendly and reasonably priced. I had another company come out that barely looked at the problem and quoted me 3 times the cost! I am very happy! I definitely recommend them!
 

– Lori Schechter

Fast, Easy and Friendly!

Fast, easy and friendly!!! Highly recommended and will be using them again if I have issues in the future.
 

– Erin Johnson

Very Pleased with the Service!

We were very pleased with the service we received. The guys were very professional and were on time and solved our problem. I would recommend them!
 

– Laurie Watts

Cost Efficient

I highly recommend North Star Plumbing. When I call, they are there in a timely manner and ALWAYS fix the issue. They are also very cost efficient. I’m thankful that I found them as my plumbing company.
 

– Desiree Brown

Great Service

Rick and Brandon are true professionals! They repaired my faucet in under 30 minutes and the pricing was fair. I have used North Star Plumbing for more than 10 years and they always do a great job!
 

– Jim Watts

Great Service

Great service! They came out quickly and had my new dishwasher up and running in 30 minutes! Will def use them in the future.
 

– Megan Williams

Prompt and Professional

This is the second time I’ve used North Star Plumbing. They are prompt and professional. Rick and Brandon located the underground leak and repaired it asap. It was a messy job as the ground was saturated. Great job North Star and Rick/Brandon!!
 

– Daisy Villamil

Extremely Professional

They were extremely professional and the prices are affordable. We were very pleased with the job they did and for being able to send someone out the same day to get everything done. We will definitely reach out to this company again in the future for our plumbing needs.
 

– Rachael Colon

Best Customer Service

I wish I could give Jamie at North Star Plumbing 10 stars – best customer service … give this woman a raise! We had a propane gas leak and our home warranty company couldn’t find anyone who would work with us as an emergency call. I called North Star and Jamie re-worked their schedule and was able to send Brandon & Rick out same day. They were fast, courteous, and did a great job. Highly recommend.
 

– Stacy Apple

Accurate, Efficient and Trustworthy

I have been using North Star for over 10 years and they have always been courteous and punctual. I get the same men coming into my home, I feel safe and know them to be accurate, efficient and trustworthy. I would highly recommend North Star.
 

– Trisha Dunn

People Oriented

Very professional, efficient and on time. People oriented and answered all questions. Seemed to really care about providing great service for their customers.
 

– T.L. Rouse

Very Efficient and Professional

Very efficient and professional. Answered all my questions and explained everything well. Discussed options for future needs. I am a repeat customer. Would recommend.
 

– Elizabeth Lovelace

Punctual and Pleasant Staff

Rick and Brandon were punctual, pleasant (smiling), and clean. And the best thing was that my problem was diagnosed quickly, correctly, and fixed quickly and most importantly done right. Highly recommend and will call again if I have a need for their services. Great Job!

– Reggie Jones

Courteous and Professional

Do you want your plumbing problems fixed by a courteous, professional, local company at a reasonable price? Then you don’t need to look any further than North Star Plumbing. I highly recommend this company for any and all of your plumbing needs.
 

– Paul Bartle

Friendly and Professional

I was very pleased with the service. The plumbers were very friendly and professional. The job was complete in about thirty minutes much to our satisfaction. I would highly recommend North Star Plumbing.

– Tommy Killen

Customer Service is Top Priority

Sometime last year my mother needed her water heater fixed, and North Star pluming came along and fixed it within no time at a great rate! This company works hard and are determined to satisfy the customer. If I ever have any plumbing troubles again they’re on speed dial.
 

– AJ Garza